Refund Policy

30-Day Money-Back Guarantee

We want you to be completely satisfied with your purchase of Vectric Aspire 12. If you are not satisfied with the software for any reason, we offer a full refund within 30 days of your purchase date.

Eligibility for Refund

To be eligible for a refund, your request must be made within 30 days of the original purchase date. We may ask for a reason for your refund request to help us improve our products and services, but providing a reason is not mandatory for the refund to be processed.

How to Request a Refund

To request a refund, please contact our support team at support@3daspire.com with your order number and the email address used for the purchase. Our team will process your request within 24-48 hours.

Refund Processing

Once your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, typically within 5-10 business days, depending on your bank's processing times.

License Deactivation

Upon issuance of a refund, the license key associated with your order will be deactivated and will no longer function. You must uninstall the software from all devices where it has been installed.